AudioAsylum Trader FAQ

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How do I register to Post an Ad?
Click on the link named, Register, in the upper right corner of this page.
Does my Asylum login work for the AudioAsylum Trader?
Yes, we use a single login for both sites. However, you will have to login to the Trader separately because cookies do not work across multiple domains.
I need help registering.
See the FAQ which explains the process
How do I post an Ad?
Just click on the Post An Ad link in the menu above.

Next, choose a category for your Ad and fill in the blanks.

How do I cancel an Ad
Click on the My Ads ilink in the menu above.

Next find your Ad and click on the Availability link. Select Canceled from the pulldown menu.

How do I edit an Ad?
Click on the My Ads link in the menu above.

Next find your Ad and click on the Edit link.

If you don't see only an Availibility link next to the item, click on the link and Select For Sale and press Update Availibility. You will then see an Edit link to Edit your Ad.

There's no link to edit my Ad?
First, you must be viewing My Ads.

If there is no Edit link, then the Ad must have expired or previously been Canceled. Click on the Availability link. Select For Sale from the pulldown menu. You should now have an Edit link.

How do I put an image in an Ad?
After selecting a category and entering the item information, click Continue.

Next, you'll be able to add up to 6 images. Just click on the Browse button and navaigate on your computer to your images and pick the ones to attach to the ad.

I posted my Ad in the wrong category, how do I change it?
Sorry, you can't. However, you can Cancel the Ad and repost it to the proper category.

Click on the My Ads ilink in the menu above.

Next find your Ad and click on the Availability link. Select Canceled from the pulldown menu. Then click on Post An Ad and select the right category.

How do I mark my Ad as Sold
Click on the My Ads ilink in the menu above.

Next find your Ad and click on the Availability link. Select Sold from the pulldown menu and Enter a Price for Sale Price.

How do I get a Featured Ad on the Trader?
Featured Ads are available to Inmates that Contribute financially to support the Asylum. Click here to become a Contributor.
How do I respond to an Ad?
Just click on the Contact Seller link in the Ad and send an email.
I sent an email to a seller and didn't get a response. What's up?
Life does get in the way sometimes. Most sellers will respond within 24 hours or 48 hours unless they are really busy. Be patient.

However, if you made an extremely low offer, some sellers may not take you seriously and may not respond.

How do I keep from getting ripped off?
If it sounds too good to be true, then it probably is.

Do your homework. Check the seller's Feedback. How long has the seller been an Inmate of the Asylum. You should beware of newly registered Inmates and those without any feedback. If the price is too low, beware.

Ask the seller for a phone number and talk to them on the phone. Deal with local sellers whenever possible.

When in doubt, please refer to our How To Avoid Scams Page.

I'm still scared. The seller is in Bulgaria and wants a wire transfer.
Run, don't just walk away, RUN!

You will have no protection whatsoever under those circumstances. Unless you know the seller personally, we advise against sending any seller a wire transfer.

Always insist on using either a credit card or Paypal if at all possible.

By using Paypal, you will have buyer protection if you select the Goods option. Never use the 'Gift' option. 'Gifts' are exempt from Paypal fees, but are also exempt from their buyer protection.

When in doubt, please refer to our How To Avoid Scams Page.

Can the Asylum help me if a purchase goes wrong?
To be perfectly honest, you're on your own on the wild web.

Do your homework. Check Feedback. Use Paypal or a credit card for purchases.

If it sounds too good to be true, then it probably is.

That doesn't mean that the Asylum won't try to intercede if something goes wrong. But the reality is that we have limited resources and very little clout. We can ban sellers from future use of the Trader, or perhaps Email PayPal on your behalf. However, we have zero means to help get you your money back if you sent a wire transfer or accepted a bogus money order.

How do I contact the Asylum?
Email us using this Link.

Please include all the relevant information including any links to specific Ads in question.

Don't be surpised if we send you a link to this FAQ. Please read it first.